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Step 01
You submit the request
You send it from your portal or our API, set the budget, and choose whether AI may touch it.
customer portal API your budget your API keysUse AI on this task? Try the switch. Watch the bill move.you keep $39AI off. A person does all of it, start to finish. Example task at $12/hour. Your rate and hours depend on the work.How we handle AI → -
Step 02
An AI agent routes it
An AI agent reads the task and routes it to the right team lead.
automatic picks the right team hands off to the lead -
Step 03
The team lead reviews it
A human lead accepts the task or sends it to the team that can do it.
Accepted straight on to the assistants Recategorised back to routing, to the right team -
Step 04
Assigned to assistants
The task goes to one assistant, or to several in parallel if it is big enough to split.
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Step 05
The lead checks the work
The lead reviews the work before it is handed back to you.
reviewed by a named lead sent back if it needs another pass -
Step 06
You are billed for the hours worked
You pay for the hours the work took, and the rest of your budget rolls over.
billed by the hour unused budget stays yours
Your budget is a ceiling.
You are charged for the hours the work took, and the difference stays in your balance.
Per hour of work done, by the assistants who did it.
A cap you set per request. Come in under it and the balance stays yours.
Topped up weekly, from $75, and whatever a task leaves unused rolls over.
The AI cost comes off your balance, but the hours drop. The total usually lands lower.
Someone contacts you within 4 working hours to talk it through, rather than letting it sit or quietly overrun.
within 4 working hours · 8am–11pm ET · Mon–Fri